Contact us by Email, Telephone or Snail mail
We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care team to help yo
For product information or assistance:
products@timberloftonline.com
For service inquiries or assistance:
service@timberloftonline.com
For customer support or assistance:
support@timberloftonline.com
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
Live Customer Care Center 567-890-0006
Winter Hours
Closed Monday & Tuesday
Wednesday - Friday 11:00am to 5:00pm
Saturday 10:00am to 1:00pm
Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.
Send your inquiries to:
- Timberloft Bicycle Shop
- Attention: Customer Care Center
- 207 S. Main St.
- Celina, OH
- 45822
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